Return Policy
With the exception of a broken band or other defective product, we will accept returns on bands only if the packages are unopened. Products must be returned in like-new condition for resale. The products original packaging must be intact when we receive it.
Shipping costs for the return are at buyer’s expense. We will not refund return shipping cost or shipping costs for original order.
Request for merchandise return, exchange, or issues with merchandise received must be made within 30 days from the date of your purchase.
Bands and other products that are returned for reasons other than manufacturing defects or warranty claims are subject to a 20% restocking fee.
Upon receipt of your return, Iron Woody LLC will complete refund through the original payment method.
If your return is damaged in transit or we are unable to resell the product as new, the buyer will not receive full credit for item(s) purchased. We strongly suggest you insure your return packages, and make sure the product is safely protected and padded.
Please ship returns to this address:
IWF Returns
2036 Nevada City Hwy #276
Grass Valley, CA 95945